Argyris, like richard beckhard, edgar schein and warren bennis, citation needed is known as a cofounder of organization development, and known for seminal work on learning. Overcoming organizational defenses chris argyris pdf. With new examples and the most uptodate information on the technical aspects of organizational and management theory, argyris and schon demonstrate how the research and practice of organizational learning can be incorporated a. It is a practical guide to the reform of professional education. Reflective practice and continuous learning the ultimate guardians of excellence are not external forces, but internal professional responsibilities. From an observers perspective, to attribute a theory of action to an agent is to propose a theory of explanation or prediction. This is a resource file which supports the regular public program areol action research and evaluation on line offered twice a year beginning in midfebruary and midjuly. Born in newark, new jersey on july 16, 1923 graduated with a b. Locating the contribution of argyris and schon the dual purpose of this paper is to identify some key issues in recent research on organizational learning, and to situate the contribution of argyris and schon within the field as a whole. The purpose of this essay is to examine psychoanalytically argyris and schon s contributions to organization theory and intervention. Chris argyris july 16, 1923 november 16, 20 was an american business.
In addition, the document strongly relies on the propositions of argyris and schon 1978 about single. Argyris and schon 1978, for example, talk about organizations while in fact they are dealing with learning individuals within organizations. Beginning in 1957, he published an extensive series of books on how organizations affect the behavior of the people who work within them and how the culture of an organization can be improved for the better. For over thirty years, donald schon of the massachusetts institute of technology and chris argyris of harvard university have been working on what they call a theory of action perspective. Fiol and lyles later define learning as the process of improving actions through better knowledge and understanding 1985.
Theories of action typically include an espoused theory of action and a theoryinuse. The left column tool wentworth institute of technology. The relationship between organizational learning practices. Theories in action argyris and schon 1974 suggest that individuals and organizations maintain theories of action that they have developed about and for themselves. Model 1 might be characterised as adversarial, competitive, and narrowly rational. Teaching smart people howtolearn chris argyris any company that aspires to succeed in the tougher businessenvironmentofthe 1990s must rst resolve a basic dilemma. Model 2 is more consensual, more open to change, and provides more opportunity for choice. European journal of work and organizational psychology an. Single and double loop learning university of auckland. Reflective practice is the ability to reflect on ones actions so as to engage in a process of continuous learning. Leadership, staff and students from 12 different training locationsschools were involved in a workshop at which the argyris model was presented and explained n212. The terms are most closely associated with two american scholars chris argyris and donald schon. An examination of chris argyris model of learning in relation to its effectiveness in creating a cross cultural. Argyris and schons theory on congruence and learning.
Organizational learning ii expands and updates the ideas and concepts of the authors ground breaking first book. Challenges to the economy hindu 15th march 1990 blau peter m 1964. Descriptive and normative research on organizational learning. From an observers perspective, to attribute a theory of action to an agent is to propose a. It states what the agent should do to achieve certain results. The intellectual roots of the theory of action are john deweys theory of inquiry and kurt lewins formulations of action research. The notion of a theory of action can be seen as growing out of earlier research by chris argyris into the relationships between individuals and organizations argyris 1957, 1962, 1964. Argyris is a professor of education and organizational behavior at harvard. According to argyris and schon s 1978 singleloop learning, individuals learning process could be initiated by the reflective and adaptive learning manner. From the perspective of the agent who holds the theory, it is a theory of control. With new examples and the most uptodate information on the technical aspects of organizational and management theory, argyris and schon demonstrate how the research and practice of organizational learning can be incorporated in. Sooner or later, any errors in the organization will be hidden and fade away. In this article a broad definition of learning is used that emphasizes organizational knowledge construction.
Professional competence requires development of ones own continuing theory of practice, which must consist of both a technical and interpersonal theory if it is to be effectivetheorybuilding for professional practice requires practitioners to have the special competences related to diagnosis, to. Organizational learning theory examines how in this context indi vidual and team learning can be translated into an organizational. When this situation takes place, it leads top management to lessen their concern and the problem is drawn out. Argyris and schon introduce the notions of theoryinuse our actual behaviour and espoused theory how we think we behave. Argyris 1980 suggests that effectiveness results from developing congruence between theoryinuse and espoused theory. It is also a beacon to theoretical thinking about human organizations, about their interdepandence with the social structure of the professions, and about theory in practice. The author focuses his attention on the problem of individual and organizational resistance to change in the light of argyris and schon s cognitive psychological assumptions about learning, reasoning, and effectiveness. Chris argyris and donald schon s theory of action is a descriptive and normative framework that explains and prescribes behavior at the individual, group, and organizational levels. Pdf the dual purpose of this paper is to locate the contribution of argyris and schon to the.
It is a wonderful tool to surface assumptions that may be below your level of awareness but get in the way of your purpose and influence your actions. Pdf descriptive and normative research on organizational. An organizational learning approach vrije universiteit amsterdam. Therefore, singleloop learning can possibly be described as. Descriptive and normative research on organizational. Reflection on the differences between the two enables learners within organisations to transition to deeper models of learning. The article contrasts argyris and schons account of learning as the manipulation of. Theories of practice describe rou tines, procedures and specificpractices for dealing with problems com mon to the practice environment.
Chris argyris is the james bryant conant professor. Chris argyris has made a significant contribution to the development of our appreciation of organizational learning, and, almost in passing, deepened our understanding of experiential learning. The models and conceptualisations developed by argyris and schon are for the purpose of helping people to be able to make more informed choices about the. As stated by argyris and schon 1978, members of the organization respond to changes in the. Donald schon and i have been conducting research that we believe has identified a few of the more critical factors that inhibit double loop learning in organizations. Organizational learning and the learning organization.
The distinction between single and double loop learning has entered the lexicon of writers in the fields of professional and organizational learning, reflective practice and organizational and social change. Chris argyris from harvards business school has been exploring these. After reading it, you will understand the basics of this powerful decision making tool what is the ladder of inference. Through this learning process, individuals preexisting tacit knowledge could be deeprooted as the more truly.
313 1093 20 1085 138 649 684 52 1296 919 514 1538 773 819 1325 1523 405 1556 407 843 96 743 744 1389 1242 751 1279 31 1232 274 1644 346 1005 563 1163 857 682 1062 874 241 1360 668 974